A language barrier can crop up at any moment. So, you’ve to be prepared at all times to handle such off guard situations efficiently. It is impossible to predict how well your customers will react when they confront the language barrier at your restaurant – they may get annoyed, frustrated, or even walk out. At the same time, these are not a good reaction and can have an impact on your brand image in the market.
A menu is the core of food and beverage operations in a restaurant. It is the base, depending on which your customers will make food choices. So, to sell more, you must have a well-designed menu to direct the customer’s attention to sell more. And in case your customers are not able to understand your list. A lot of times, travelers come to your restaurant in search of authentic and genuine local cuisine. And, if your waiter is not able to help them order food, you will have an unhappy customer, and chances are high getting a negative review.
One solution to this problem is you can hire foreign nationals as your waiter staff. However, this solution cannot resolve the communication barrier for each language. Y the Wait is a feasible and permanent solution to this problem. Translating the menu in a preferred language is much more comfortable with Y the Wait. Your customers can do everything with Y the Wait ranging from choosing menu items, requesting refills, tipping, and nonetheless, multilingual language options. Your foreign guests can enjoy fast food and local cuisine at your place without having to worry about miscommunication while placing orders.
Y the Wait app is customized for globally spoken multiple languages. You can even use our app to promote discounts and happy hours to keep your customers engaged. Today, customers are hungry for a new-fangled dining experience and look forward to the personalized offer and discounts. Millenials want to tap and visualize real-time information. Y the Wait provides real-time information to your customers. So, what are you waiting for? Flourish the right technology at your restaurant to expand and stand unique in the competition.